managing people, payroll & time

Employee time solutions, clock & workforce management support

Our team of support technicians provide high quality timely support to our maintenance customers. Our commitment to you doesn’t stop with the delivery of the products, through our maintenance agreement we will support you with hardware and software issues. From sending replacement of clocks to software upgrades and payroll interface support issues or other workforce management support we will be there to ensure our systems continue to give you value.

SME Solutions has a variety of support packages to suit your needs. The services that can be provided include:

  • Phone and email support
  • Time clock maintenance and repair
  • Swaps for faulty clocks
  • Professional training – onsite or remote
  • Documentation – manuals, training guides
  • Software upgrades and patches

For support issues please contact our national help desk on 03 9673 3600 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

The latest from our blog

26 May 2017
Have you ever had a boss that seemed to be running to meet deadlines by the skin of their teeth? Proper time management shouldn’t just be a concern for the average employee, it’s an important quality for a good company leader as well. As the saying goes, time is money—and when a leader is wasting... Read more...
26 May 2017
We’ve all heard it before—time is money. When there are only so many working hours in a day, it is essential that your task force arrives on time, takes the proper breaks to refuel, and attends the meetings needed to get the job done. While time and attendance used to be tracked mostly through tedious... Read more...

Questions of comments?

Please enter your name
Invalid Input
Please enter your phone number
Please enter your message

Your privacy is important to us. Read our Privacy Policy.