managing people, payroll & time

Employee time solutions, clock & workforce management support

Our team of support technicians provide high quality timely support to our maintenance customers. Our commitment to you doesn’t stop with the delivery of the products, through our maintenance agreement we will support you with hardware and software issues. From sending replacement of clocks to software upgrades and payroll interface support issues or other workforce management support we will be there to ensure our systems continue to give you value.

SME Solutions has a variety of support packages to suit your needs. The services that can be provided include:

  • Phone and email support
  • Time clock maintenance and repair
  • Swaps for faulty clocks
  • Professional training – onsite or remote
  • Documentation – manuals, training guides
  • Software upgrades and patches

For support issues please contact our national help desk on 03 9673 3600 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

The latest from our blog

31 July 2017
Staff attendance showed by an employee time tracking system can greatly affect the morale of a workplace and is often a reflection of the ethics of the employee. Time and attendance can show a lot about an employee’s respect (or lack of) for the company. While employee time tracking might seem a bit unnecessary... Read more...
31 July 2017
Time clocks are gaining increased precedence in workplaces to measure staff attendance and employee time and attendance. Employee time clock software from SME Solutions in Australia is prized for bringing unbiased logic and organization to a business, but an attendance tracker can sometimes bring as many conflicts... Read more...

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