Our team of support technicians provide high quality timely support to our maintenance customers. Our commitment to you doesn’t stop with the delivery of the products, through our maintenance agreement we will support you with hardware and software issues. From sending replacement clocks to software upgrades and support issues, we will be there to ensure our systems continue to give you value.
SME Solutions has a variety of support packages to suit your needs. The services that can be provided include:
- Phone and email support
- Clock maintenance and repair
- Swaps for faulty clocks
- Professional training – onsite or remote
- Documentation – manuals, training guides
- Software upgrades and patches
For support issues please contact our national help desk on 03 9673 3600 option 2 or email support@smesolutions.com.au